Help Center

Getting Started

Welcome to Shappe Focus! Follow these steps to set up your remote control system:

Download and install the desktop app on your PC
Download and install the mobile app on your smartphone
Create an account or log in on the mobile app
Enter the pairing code from your desktop agent into the mobile app - check notification tray if you dont see one.
Start sending commands to control your PC

Frequently Asked Questions

How can I use?

Shappe Focus supports natural language or predefined instructions:

open Edge - Opens edge browser
take a screenshot - Captures your screen
Browse Downloads - Go through downloads folder in your desktop
open calculator - Launches the calculator app
Zip a file.pdf - Finds, zips and send files to mobile.

Simply type or speak what you want your PC to do in natural language.

Is my connection secure?

Yes. Shappe Focus uses strict security measures for all communication between your mobile device and your PC. Your commands and data remain private and secure.

Can I use it outside my home network?

Absolutely! Shappe Focus works from anywhere in the world as long as both devices have an internet connection.

The desktop agent won't connect. What should I do?

Try these troubleshooting steps:

Ensure your firewall allows Shappe Focus
Check that both devices have internet connectivity
Restart the desktop agent from your system tray
Verify you're using the correct pairing code
Try reinstalling the desktop agent if issues persist
Try reopening mobile app and send requests.

Which platforms are supported?

Currently available:

Windows (Desktop Agent)
Android (Mobile App)

Coming soon: iOS, macOS, Ubuntu, and ShappeOS

How do I unpair my devices?

Open the mobile app, go to Settings, and select "Unpair Device". You can also right-click the desktop agent in your system tray and select "Disconnect".

Need More Help?

If you're experiencing issues not covered here, please check our documentation or contact support through the app settings menu.

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